Orders & Shipping
Delivery times, tracking, payment options, and everything about getting your Hero products to your door.
Returns & Refunds
Our lifetime money-back guarantee, refund process, and exchange information.
Subscriptions
How subscriptions work, managing your delivery schedule, pausing, cancelling, and saving 15%.
Products & Dosing
Information about our Probiotic, Joint, and Calming chews - ingredients, dosing, and safety.
Your Account
Logging in, managing your account portal, updating your details, and troubleshooting.
Getting Started
New to Hero? Learn how our products work, which one to start with, and what to expect.
Still need help?
Can't find what you're looking for? Our team is happy to help with any questions.